EVP is committed to ensuring the privacy of its users. Our Privacy Policy is designed to help

you understand how we collect, use and safeguard the information you provide to us and to

assist you in making informed decisions when using our Service. By accepting our Privacy

Policy, you consent to our collection, storage, use and disclosure of your personal

information as described in this Privacy Policy.

1. Privacy. East Vic Park Physiotherapy respects the privacy of all clients. This document outlines privacy

rights and practices as laid out by the Privacy Act 1988 (Commonwealth), Information Privacy Act 2000

(WA) and the Health Records Act 2001. These privacy laws regulate how personal information is obtained

and handled, from the collection, it’s use and future disclosures as well as how the information is stored

and when and how it is disposed. This applies to any and all personal and/or medical information that a

client supplies to EVP.

2. Personal Information Collection. Personal information is defined as any information that specifically

identifies you or from which your identity can be easily attained. To provide our clients with superior

service it is imperative that we collect relevant personal information from you. This includes information

given to our receptionists regarding appointment setting and payment information, as well as information

acquired by our physiotherapists and doctors during the initial consultation and subsequent appointments

so that we can provide an accurate assessment of your condition as well as a diagnosis and the proper

prescribed treatment.

3. Use and Disclosure of Personal Information. Collecting your personal information is necessary for us to

perform our service. Your information will only be used to the extent that it informs our staff and assists

them in properly prescribing and carrying out treatment. The collection of your information will allow us to

assess, diagnose, prescribe and monitor your treatment and/or ongoing rehabilitation. Therefore asking

personal and medical questions are necessary to properly provide our services to the best of our ability.

Your information will not be used for any purpose outside of EVP and our treatment of you as a client.

4. Consent and Confidentiality. It is our guarantee that we will treat your personal information responsibly

and ethically. You are under no obligation to provide us with any of your information. However, obtaining

this information is vital for us to determine proper treatment. Ultimately, the decision is yours.

5. Access to Your Personal Information. You can request access to your personal information at any time. You

may also request for us to update any information or change any information that is incorrect. Any request

is subject to the permissibility of the law. If for any reason we are unable to provide you with certain

requested information, we will provide you with an explanation. We must keep a written copy of your

information on file at all times while you are a client. To obtain a copy of your information you can either

send us a written request or contact our office via telephone or online. We will provide you with a copy of

your privacy policy and a form requesting access to your information.

6. Contact Us. For any further details regarding our privacy policy, please contact us as per the details below;

East Victoria Park Physiotherapy Unit 2/771 Albany Highway East Victoria Park, WA.

7. Changes to Our Privacy Policy. The Company reserves the right to change this policy at any time. You

should periodically check the Site and this privacy page for updates.

8. Complaints. If you are not satisfied with our response to your request, you may contact the Federal Privacy

Commission