Physiotherapy consultations will now be available via our online video platform (Physitrack). Online health consultations, commonly known as Telehealth, have been used effectively in the both private and public health sectors to consult with patients that are unable attend face to face consultations.

Research has shown Telehealth to be just as effective as face to face consultations in rehabilitation and management of musculoskeletal problems.

East Vic Park Physiotherapy has teamed up with Physitrack to provide Telehealth services. Through this you will have access to individual video consultations with your physio where he/she can guide you through a thorough assessment and rehabilitation plan. You will have access to your tailored exercise program online through the Physitrack App and your therapist will be able to track your progress along the way. Between appointments your therapist will be able to keep in touch with you through the in-built messaging service.

Pricing for a Telehealth consultation are as follows:

Standard physiotherapy consultation: $88

Senior physiotherapy consultation: $98

Private health rebates apply for Telehealth services for existing patients and specific injuries/conditions. Please contact your Private health provider for further details.

Below are the latest updates regarding GP referrals and private health rebates:

Enhanced Primary Care Plan

You can access telehealth if you are under a GP care plan as per normal. There are two options of the consult; via telephone or video link. To make an appointment, you can call us on 9361 3777 and let us know it is for an EPC telehealth consultation. Alternatively, you can book online but just make sure you select the Telehealth option and let us know it is an EPC so we can make sure we have the paperwork. If you are currently being treated at our clinic, let your physiotherapist know you prefer Telehealth and they can organise it for you.

Motor Vehicle Accident or Workers Compensation Claim

We require a doctors referral as per normal. If you are under a current MVA or worker’s compensation claim and being treated at our clinic but would prefer Telehealth then let one of our physiotherapists know. Most insurance company’s will oblige as long as the physiotherapist gets prior approval to change the consultation to Telehealth.

Department of Veterans Affairs

You can access Telehealth if you are under DVA. There are two options of the consult; via telephone or video link. To make an appointment, you can call us on 9361 3777 and let us know it is for an DVA telehealth consultation. Alternatively, you can book online but just make sure you select the Telehealth option and let us know it is an DVA so we can make sure we have the paperwork. If you are currently being treated at our clinic, let your physiotherapist know you prefer Telehealth and they can organise it for you.

Private Health Insurance Rebates

PHI rebates apply but there are some stipulations depending on your health fund. You are also eligible for PHI rebates if you have a referral from your GP for a chronic condition including:

• chronic musculoskeletal conditions

• cardiac or pulmonary rehab

• post-op surgery rehab

Book an Appointment

To book an appointment please phone us on 9361 3777

or

email us : mail@eastvicparkphysiotherapy.com.au

Please state your preferred appointment time and physio and we will be in contact to confirm the availability. We are offering appointments any time, including weekends.